Nielsen Library Help Center: What can we help you with?

UPDATE: August 24, 2020  Nielsen Library Operating hours through Sunday September 6 will be:  Mon-Thu 8 am - 8 pm, Fri 8 am - 5 pm, Sat Closed, Sun 1 pm - 8 pm.  We will be looking into extending Sun-Thu evening hours after that point.

Only ASU students, faculty, and staff  will be able to access Nielsen Library. We ask that you be ready to present your ASU ID after entering the building's main doors.

Get Online Help 24/7

Last minute citation question? Want help with research? Need to reach us from off campus? Ask us! You can email us -- we check the email account Mon-Fri, 8 am-5 pm -- or chat with a librarian 24 hours a day, 7 days a week, from the convenience of your home! This service is staffed by ASU's Librarians but at peak service times or off-hours you may be chatting with a librarian from another academic library.

• Contact Us

Librarian Consultations

Our librarians are available for remote consultations via phone, email, or online (e.g. Zoom).

• Academic department librarians

Online Materials and Tools

ASU's Library has loads of digital materials available for you if you can’t make it to campus to pick up physical items.

Course Reserves - ASU Library staff are happy to assist you transitioning your course to online-only for the time being. We can work with you to make sure that required book, book chapter, and other readings are available for students to access electronically from wherever they are. Needs? Questions? Just email our Reserves staff at anlangdon@adams.edu

• ASU Discovery Search Bar - Use the filters on the left hand side of the screen to focus on ebooks, streaming audio or video, and other online resources.
• Research Guides - Subject and by Course
• Articles & Research: A-Z Databases - We have hundreds of databases that provide access to digital articles, video, and more!
• Off-Campus Access - If you are not on campus, you can still access our databases and other electronic resources! When you attempt to connect to our holdings, you should be prompted to login with your ASU username and password (same login used for Blackboard, Gmail, etc.)
• Denver Public Library eCard  Any Colorado resident or student attending a Colorado college as an in-state resident can obtain a card.  Access to their Overdrive collections, Flipster digital magazines, research databases, and other online resources

Print Materials

• Holds: You can place a hold on Nielsen Library's print items using the "Place Hold" icon from our catalog. We'll get the item off the shelf for you and let you know via email when it can be picked up at our first floor Circulation Desk.
• Print Journal Articles: We can also scan print journals and make them available to you as PDFs via email.

Prospector Loans

• Loans through Prospector are suspended as of March 17, 2020, until further notice.
• If you need assistance finding alternate materials, please consult with our librarians through Ask a Librarian! Email or chat 24/7

Interlibrary Loan

This service is available for current ASU students, faculty and staff only.

• Articles: We can electronically deliver PDFs of journal articles from the ASU Library collection and from other libraries directly to you at no charge.
• Book chapters: This service is also great for book chapters! 
• Full-volume book loans are suspended as of March 17, 2020, until further notice.
• Contact ILL@adams.edu or Amanda Langdon with any questions or concerns.
• Click here to log directly into ASU's ILL login page.

Renew Books Online

You can also renew your books online -- just log into Your Library Account. You will see your active loans displayed on the Loans section. Look for the title you need to renew and click renew. You can also renew all your active loans by selecting Renew All. This excludes interlibrary loan material; for renewal of ILL books/DVDs, please contact ILL@adams.edu or Amanda Langdon.

• Log into My Library Account

Returning Materials

Books and media, including Prospector and Interlibrary Loan materials, may be returned to ASU Library's Circulation desk or the book return. If the Library is closed when you return your items, they will be back-dated when we open again.

• If an item is due and the borrower does not want to come to campus to return it (due to illness or other extenuating circumstances), they should keep it until they are able to safely return it. If they are charged late fees, they can appeal the fine after it is returned. We understand that this is a special situation, and special considerations will be made. 
• Please do not return equipment (laptops, calculators, headphones, etc.) via the book returns. If the library is closed due to unforeseen circumstances when your equipment items are due, please return them to a service desk the next time we are open and we will amend any fines.
• Questions or concerns about accessing or returning materials? Please call (719) 587-7781 or email libcirculation@adams.edu

Contact Us

Have other remote needs? New ideas for how Nielsen Library can help you off-campus? Reach out to us at libreference@adams.edu.